| Non-Stackable Pallet | £335.00 | UK & International Service: Pallet that exceeds 25 kg that cannot be vertically stacked |
| Overweight Piece | £100.00 | International Service: Individual piece or pallet that exceeds 25 kg |
| Oversize Piece | £120.00 | International Service: Long side >100 cm OR 2nd side >80 cm |
| Non-Conveyable Piece | £35.00 | UK & International Service: Individual piece under 25kg, or irregular shape (0 – 25 kg). |
| | This surcharge will now apply to pieces under 25 kg if they have the potential to become entangled with or damage other packages. |
| | This includes packaging with wheels, straps, handles, cylindrical shapes, or incomplete encasement. |
| Overweight Piece | £45.00 | UK Overnight Service: Individual piece or pallet that exceeds 25 kg |
| Oversize Piece | £45.00 | UK Overnight Service: Long side >100 cm OR 2nd side >80 cm |
| Dangerous Goods | POA | When shipping DG or Hazardous goods. Arranged to IATA standards, handling & shipping. |
| Dry Ice | POA | UN1845 |
| Remote Area (International) | Subject to destination | These surcharges apply to destinations carriers classify as remote areas, which typically include rural locations, mountainous regions, or offshore territories located far from major transport hubs. |
| | These locations often require additional transport legs, such as extra flights or sea crossings, which increase handling and operational costs. |
| Remote Area (UK) | Refer to UK Tariff (portal) | All Islands (including Channel Islands), Isle of Wight, Isle of Man, Scottish Islands, |
| | Scotland (Excluding Edingburgh and Glasgow), Highlands, Northern Ireland, Rural Areas. |
| Elevated Risk | £45.00 | An Elevated Risk Surcharge is applied by carriers to destinations where delivery involves |
| | additional security, insurance exposure, or operational complexity beyond standard routes. |
| | These are carrier-defined classifications and are reviewed regularly. |
| | Afghanistan, Iraq, Libya, Somalia, Mali, Niger, Sudan, Syria, Ukraine, and Yemen. |
| Restricted Destination | £45.00 | A Restricted Destination is a location where courier services are limited, subject to additional controls, or temporarily unavailable due to carrier, regulatory, or operational constraints. |
| | These restrictions are defined by the carriers and can change with little notice. |
| | Central African Republic, DRC, Iran, Iraq, North Korea, Libya, Somalia, Syria, and Yemen. |
| Exporter Validation | £45.00 | Exporter Validation is a carrier or customs-required verification process used to confirm the identity and compliance status of the sender (exporter) before a shipment can be accepted, exported, or cleared. |
| | Afghanistan, Belarus, Myanmar, Zimbabwe, Russia, and Lebanon. |
| Address Correction (International) | £15 per booking | Our priority is to get your shipment into the right hands. If we need to correct an address, these charges apply. |
| Address Correction (UK) | £10 per booking | Our priority is to get your shipment into the right hands. If we need to correct an address, these charges apply. |
| Re-Delivery (International) | Subject to destination | Where necessary, both full return (import) and re-delivery (export) charges will apply in line with our terms and conditions of carriage. |
| Re-Delivery (UK) | £10 per re-delivery attempt | A limited number of re-delivery attempts may be attempted, however full return and re-delivery charges will apply in line with your current tariff charges, should a return and subsequent new delivery be required. |
| Data Entry | £2.50 per booking | Charged for all consignments booked by ICR, taken by phone or email (or other than via the customer portal). |
| 3rd Party Collection (International) | Subject to destination | Import rates vary. For pricing please confirm with Customer Services prior to confirming booking. |
| 3rd Party Collection (UK) | £30.00 | For any collection from anywhere other than the account address. |
| DDP (Delivery Duty Paid) | £35 admin fee plus 8% of the total duty & taxes | For shipments arranged DDP, where shipper is billed any duty/taxes (rather than the receiver (DAP) |
| | DDP admin fee and deferment fee are charged on top of any duty/taxes charges, billed seperately. |
| Fuel Surcharge (International) | See www.icrdeliver.com | Variable (updated monthly) surcharge, applied to all shipments and on top of all other transportation and delivery charges, including insurance. |
| Fuel Surcharge (UK) | See www.icrdeliver.com | Variable (updated monthly) surcharge, applied to all shipments and on top of all other transportation and delivery charges, including insurance. |
| Emergency Situation (International) | £1 per kg (min. charge £2.50) | Service continuation during (and in the aftermath of) emergency situations, including pandemics, global conflicts, and natural disasters. |
| Volume Weight Charge | Chargeable weight in kg | Quotes are subject to the chargeable weight of a shipment in kgs. You will be charged the actual or chargeable weight of a shipment, whichever is greater. Use the sum to get your chargeable weight in kgs: |
| | Length (cms) x Width (cms) x Depth (cms) / divided by 5000. |
| Professional Packing | POA | Certain items will require professional packing. Items unsuitably packed will void any insurance or be held and not shipped. Pricing is subject to the weight, dimensions and type of packaging required. |
| Insurance | 2.5% of the value of goods (min. charge £30) | ICR advises you insure all goods with a value of £50 or over. No claims will be entertained for goods we deem insufficiently packed. |
| | Certain items cannot be insured, e.g. glass, documents. There is no cover for consequential loss. |
| Card Payment | 5% of transaction | Payments can be made (per shipment, or by invoice) over secure online payment via the ICR website. |
| | A transaction fee is charged to cover bank charges. |
| Request DHL / FedEx | £30.00 | If you, or your customer, requests the delivery to be made by FedEx or DHL, we can accommodate this. |
| | You will be provided with relevant tracking information and updates, via your ICR account. |
| Waiting / Loading Time | £1 per minute (e.g. £15 for 15 minutes) | The first 14 minutes is free of charge. |
| Timed Services (International) | POA | Timed Services are delivery options where ICR aims to delivery by a specific time of day (for example, by 10:30am or by 12:00 noon) rather than by end of day. |
| Timed Services (UK) | Refer to UK Tariff (portal) | Timed Services are delivery options where ICR aims to delivery by a specific time of day (for example, by 10:30am or by 12:00 noon) rather than by end of day. |
| Non-Document (International) | Refer to International Tariff (portal) | A Non-Document shipment refers to any package that contains physical goods |
| | or items rather than standard paperwork or documents. Excludes brochures, bound material, photos, etc. |
| | |
| ICR's standard terms and conditions apply to all orders and shipments. |
| Surcharges are applied on top of your tariff charge, then fuel surcharge is applied to the total delivery costs. |
| Quotes are based on collection from the account address and subject to weight and dimension verification at depot. Quotes exclude any VAT, duty, taxes, insurance, return, redelivery, surcharges, or admin charges. |
| Fuel surcharge is applied to all shipments at the current rate. VAT is applied where applicable at the current rate. |
